Riley & Sons is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect personal information in the following ways:

– When you submit a form on our website (e.g. booking a consultation, sending an enquiry)

– When you sign up for updates or newsletters

– When you interact with us through email, phone, or in person

The types of information we may collect include:

– Your name

– Email address

– Phone number

– Clothing preferences or fit details (where provided)

– Event or service-related information (e.g. wedding date, workwear needs)

2. How We Use Your Information

We use your information to:

– Respond to enquiries and consultation bookings

– Provide styling or tailoring advice and service updates

– Deliver a more personalised experience based on your preferences

– Improve our website and services

– Send occasional updates (if you’ve opted in)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Form Submissions

Any information submitted through forms on our website (such as consultation bookings or general enquiries) is securely transmitted and stored. We use this data only to provide the service you’ve requested or to follow up on your enquiry. Access is restricted to authorised team members only.

4. Data Storage and Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access. All data is stored securely and retained only as long as necessary to provide our services or comply with legal obligations.

5. Your Rights

You have the right to:

– Access the personal data we hold about you

– Request corrections or updates

– Request deletion of your information (unless we’re legally required to retain it)

– Withdraw consent for communications at any time

To exercise any of these rights, please contact us at support@rileyandsons.com

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated revision date.

Last updated: 13/07/2025
For any questions, please contact us at support@rileyandsons.com or through the form on our Contact page.